自 2002 年起，用热情织就每一件作品
家族经营 · 新西兰本土培育
我们的旅程始于奥克兰附近。受新西兰最优质羊驼与绵羊自在放牧的葱郁天然草甸所启发，我们立志将这份纯净与舒适，融入每一件产品之中。
我们坚信，优质原料造就更好的寝具。因此，我们精心甄选高品质的羊驼毛与羊毛纤维，用以打造高端被芯。每一件产品都体现了我们对品质与工艺的承诺。
阅读我们的故事
新西兰的“软黄金”
深度睡眠背后的科学原理。
低致敏纯净品质
羊驼毛天然不含羊毛脂和油脂，纯净亲肤，是敏感肌和易过敏人群的理想选择。
温度调节
纤维独特的中空结构使其能够自由呼吸，冬季具备卓越的保暖性能，同时在夏季依然轻盈透气、清爽舒适。
可持续甄选
我们的纤维甄选自新西兰本地农场，来源合乎道德标准，天然防水、防火，在带来纯粹舒适体验的同时，也让您倍感安心。
Clearance
Last chance to purchase these premium items.
No clearance items currently available.
Our Warranty & Returns Commitment
At Kiwi Wool, we believe quality bedding should come with reliable support. Our goal is not only to deliver premium products, but also to ensure you feel confident and cared for throughout your entire experience with us.
When you shop with Kiwi Wool, you’re buying directly from the manufacturer. That means clear communication, dependable service, and support that continues well beyond delivery.
After-Sales Care
We stand behind everything we make. If your purchase is not quite what you expected, doesn’t feel right for your needs, or you have any concerns at all, please get in touch with our team.
We are always happy to discuss your situation and work together toward a practical and fair solution. Your comfort and satisfaction are important to us.
Product Warranty
All Kiwi Wool products are covered against manufacturing defects
1. Typically Covered (Manufacturing Defects):
- Seam Slippage: Stitches coming loose or popping along the edges or quilting lines.
- Fabric Defects: Pilling, snagging, or tearing of the outer fabric that occurs without use.
2. Typically Not Covered (Normal Wear and Tear):
- Personal Preference: Feelings that the item is too firm, too soft, too heavy, or has an odor (natural scent of animal fibers).
- Wear and Tear: Natural matting or loss of loft after years of use.
- Customer Damage: Snags, tears, stains, or shrinkage/clumping caused by improper machine washing.
If you believe your item has a manufacturing issue, please contact us by phone or email with details of the concern. Our team will review the matter and advise you on the next steps.
店铺政策
你需要了解的事项
我们创立 KIWI WOOL 的初衷只有一个：为客户提供公平、愉快且值得回馈的购物体验。我们始终秉持同样的价值观开展业务，因为我们深知，优质的服务才能赢得客户的忠诚。
配送政策
我们是如何做到的
新西兰境内订单实付满 100 纽币（折扣后）即可享受免运费。配送时间因地区而异，通常为 2–7 个工作日。
退货政策
你需要了解的一切
商品可在收到后的 7 天内申请退货。因卫生原因，寝具类商品适用特定退换条件。
隐私与安全
您的数据已安全保护
您的隐私对我们非常重要。我们采用经过严格测试的技术，确保您的数据安全。
探秘我们的工艺
从原始纤维到成品的每一道工序。
舒心之语
从没想过一条高品质的被子竟然能带来如此大的改变。这是我多年来睡得最好的一次，工艺水准备，确实无可匹敌。
- Sarah J, Auckland
Kiwi Wool 的与众不同之处
22年+ 丰富经验
传统与现代创新的融合。
自豪的新西兰制造
匠心制造，源自奥克兰本地。
家族经营
每一件产品都倾注了我们的心血与热情。
可持续纤维
甄选最高等级原料，负责任地可持续采购。
免运费
新西兰订单满 250 纽币以上适用
安全支付
100% 安全结账
品质保证
22年卓越品质
环保
可持续采购的纤维